Billing Terms And Conditions

At Charles Francis, we strive to provide a seamless shopping experience for our customers. Please review our payment policy below:

  1. Accepted Payment Methods
    • We accept the following payment methods:
      • Major credit cards (Visa, Mastercard, American Express)
      • Apple Pay and Google Pay
      • Shop Pay & Union Pay
  2. Payment Currency
    • All transactions will be processed in United States Dollars (USD).
  3. Payment Terms
    • Payment for products is required at the time of purchase to confirm your order.
    • Orders will not be processed until payment has been successfully completed.
  4. Online Payment Security
    • Your payment information is securely processed through our trusted payment gateway - Shopify Payments. We do not store any credit card details on our servers.
  5. Additional Charges
    • The customer is responsible for any additional charges imposed by their bank or payment provider, such as currency conversion fees or international transaction fees.
  6. Invoice and Confirmation
    • A confirmation email with your order details and payment receipt will be sent to the email address provided at checkout.
  7. Payment Issues
    • If there is an issue with your payment, our team will contact you promptly. Please ensure that your payment information is accurate to avoid delays in processing your order.

For any questions or concerns about your payment, please contact us at support@charles-francis.com

Thank you for shopping with Charles Francis!